b44 Privacy Policy – How We Protect Your Data

1Introduction

This Privacy Policy applies to the b44 platform, accessible at b44.st, including the b44 mobile app and any other channel through which b44 makes its services available to players in Pakistan and elsewhere.

When you register an account, make a deposit, place a bet on cricket or PSL markets, play a slot game, spin a live casino table or simply browse the site, your interaction generates data. This policy explains what that data is, why we need it and what we do with it.

By creating a b44 account or using the platform in any way, you confirm that you have read this Privacy Policy and consent to the collection and use of your information as described here. If you do not agree with any part of this policy, please do not use the platform.

2Data We Collect

b44 collects two broad categories of data: information you provide directly and information generated automatically by your use of the platform.

Information you provide directly:

• Full legal name and date of birth (required for account registration and age verification).
• Contact details including mobile number and email address.
• Identity verification documents such as CNIC or passport number when required.
• Payment information including JazzCash or Easypaisa account details, bank account numbers and card details where applicable.
• Any communications you send to b44 support, including chat transcripts and emails.

Information collected automatically:

• Device information including device type, operating system version and browser type.
• IP address and approximate location data derived from it.
• Session data including login times, pages visited and duration of activity.
• Betting and gaming activity including stake amounts, game types, win/loss records and bonus usage.
• Cookie and tracking data as described in Section 7.

3How We Collect Your Information

b44 collects your personal information through several channels depending on how you interact with the platform:

• Registration form: When you create a b44 account, you fill in your name, date of birth and contact details directly.
• Deposit and withdrawal screens: When you transact in PKR via JazzCash, Easypaisa or other methods, payment details are collected and processed.
• Identity verification: When b44 requests age or identity verification, you submit documents directly through the platform.
• Platform activity: As you use the platform — browsing games, placing bets on cricket or PSL, spinning slots — activity data is recorded automatically.
• Support interactions: When you contact b44 support via live chat or email, the content of those interactions is stored.
• Cookies and similar technology: The b44 website and app use cookies and similar tools to collect session and preference data as described in Section 7.

4Why We Use Your Data

b44 uses your personal data only for legitimate purposes directly related to operating the platform and providing you with a safe, functional gaming experience. The table below summarises the main purposes:

5Sharing Your Data

b44 does not sell your personal information to any third party. We share data only in the limited circumstances described below, and only with parties who are obligated to handle it securely and lawfully.

• Payment processors: Your payment details are shared with the relevant payment provider (JazzCash, Easypaisa, Raast, your bank) solely to process your PKR transactions.
• Game suppliers: Third-party game providers receive only the session data necessary to deliver their games to your account. They do not receive your full personal profile.
• Identity verification services: When account verification is required, your identity documents may be processed by a vetted third-party verification provider.
• Fraud and security providers: Data may be shared with security service providers to detect and prevent fraudulent activity, account abuse or money laundering.
• Legal obligations: b44 may disclose information if required to do so by a valid legal process or to protect the rights and safety of the platform and its users.

All third parties who receive data from b44 are required to maintain appropriate data security standards and are prohibited from using your data for any purpose beyond what is strictly necessary for the service they provide.

6Payments and Financial Data

Given that b44 processes real-money PKR transactions, we apply particular care to the handling of financial data. When you deposit or withdraw funds using JazzCash, Easypaisa, Raast, bank transfer or card payment, your financial data is treated as follows:

• Full payment credentials (card numbers, mobile wallet PINs) are never stored on b44 servers in unencrypted form.
• Transaction records — amounts, dates, payment method type — are retained on your account for account management and support purposes.
• Payment processing is handled by the relevant payment gateway; b44 receives only a transaction confirmation and reference, not your full payment credentials.
• Financial records may be retained for a period required to comply with applicable record-keeping obligations.

7Cookies and Tracking

b44 uses cookies and similar technologies on the website and app to make the platform work properly, remember your preferences and understand how players use the site so we can improve it.

Types of cookies we use:

• Essential cookies: Required for core functionality such as keeping you logged in during a session and maintaining your language and currency preferences. These cannot be disabled without breaking the platform.
• Analytics cookies: Help us understand how players navigate the platform, which games are most visited and where players encounter difficulties. This data is aggregated and not linked to individual identity.
• Preference cookies: Store settings you have chosen, such as display preferences and notification settings, so you do not have to reset them every session.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies may affect platform functionality. b44 does not use cookies to serve third-party advertising.

8Data Retention

b44 retains your personal data for as long as your account is active and for a period afterwards as required by our operational and legal obligations. The general principles we apply are:

• Account data is retained for the lifetime of your account and for a defined period following account closure.
• Transaction records in PKR are retained for the period required to meet financial record-keeping obligations.
• Identity verification documents are retained only for as long as required for verification and compliance purposes, after which they are deleted.
• Support chat and email records are retained for a limited period to allow for follow-up queries and dispute resolution.
• Analytics and session data is typically retained in aggregated, non-identifiable form after individual session records are deleted.

When your data is no longer required, b44 deletes or anonymises it in a secure manner so that it can no longer be associated with you.

9Data Security

b44 takes the security of your personal information seriously and has implemented a range of technical and organisational measures to protect it against unauthorised access, loss or misuse.

• All data transmitted between your device and b44 servers is encrypted using TLS (Transport Layer Security).
• Stored data is protected using encryption at rest.
• Access to personal data within b44 is restricted to staff who require it to perform their specific role.
• b44 systems are monitored continuously for suspicious activity and potential security incidents.
• Third-party service providers who handle data on b44's behalf are assessed for their security practices before engagement.

While b44 applies robust security measures, no online platform can guarantee absolute security against all threats. You also play a role in protecting your account — use a strong, unique password and do not share your login details with anyone.

10Your Data Rights

As a b44 player, you have meaningful rights over the personal data we hold about you. These rights can be exercised by contacting b44 support through the live chat or the support email shown in the footer of this page.

• Right of access: You can request a copy of the personal data b44 holds about your account.
• Right to correction: If any of your personal data is inaccurate or incomplete, you have the right to request that it be corrected.
• Right to deletion: You may request deletion of your personal data, subject to our obligation to retain certain records for legal and compliance reasons.
• Right to restrict processing: In certain circumstances, you can ask b44 to limit how your data is used while a query or dispute is being resolved.
• Right to data portability: You may request your personal data in a structured, machine-readable format where technically feasible.
• Right to object: You can object to the processing of your data for purposes such as analytics or marketing communications.

b44 will respond to data rights requests within a reasonable timeframe. In some cases, we may need to verify your identity before processing a request to ensure your data is not disclosed to an unauthorised person.

11Minors and Under-18 Players

b44 is strictly an adult platform for players aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not attempt to register an account or use the b44 platform in any way.

If b44 becomes aware that personal data has been collected from a player who is under 18, that account will be closed immediately, all associated data will be deleted and any funds held in that account will be handled in accordance with our Terms and Conditions.

Parents and guardians are encouraged to use parental control tools and to monitor device usage to prevent underage access to online gaming platforms. For guidance on responsible gaming and protecting younger family members, visit our Responsible Gaming page.

12Changes to This Policy

b44 may update this Privacy Policy from time to time to reflect changes in our data practices, platform features or applicable requirements. When changes are made, the updated policy will be published on this page with a revised "Last Updated" date.

Where changes are significant, we may notify registered players via email or an in-platform notification. We recommend checking this page periodically to stay informed about how b44 handles your personal data.

Continued use of the b44 platform after a policy update is published constitutes your acceptance of the revised Privacy Policy. If you do not agree with the updated policy, please stop using the platform and contact support to close your account.

13Contact Us

If you have any questions about this Privacy Policy, wish to exercise your data rights or have a concern about how b44 has handled your personal information, our support team is available 24/7 through the live chat feature within the b44 platform.

You can also reach us at the support email address shown in the footer of this page. When contacting us about a data matter, please include your registered username and a clear description of your request so we can handle it efficiently.

For questions related to your account terms, please also read our Terms and Conditions. For guidance on gaming habits and setting limits, visit our Responsible Gaming page. Common account and platform questions are answered on our FAQ page.